Privacy Policy

Your Privacy is Our Priority

We are committed to protecting your personal information and laboratory data with the highest standards of security and transparency.

Last updated: January 19, 2025

1. Information We Collect

1.1 Personal Information

When you sign up for EqasOnline, we collect: full name, email address, phone number, organization name, job title, and professional credentials.

1.2 Laboratory Data

Test results, quality metrics, peer comparison data, and proficiency testing scores submitted through our platform.

1.3 Usage Data

Browser type, IP address, pages visited, time spent on pages, and other analytics data to improve our services.

2. How We Use Your Information

2.1 Service Delivery

To provide proficiency testing services, generate reports, and facilitate peer comparisons.

2.2 Communication

To send service updates, round notifications, result alerts, and important platform announcements.

2.3 Platform Improvement

To analyze usage patterns, improve features, and enhance user experience through aggregated analytics.

3. Data Security

3.1 Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption standards.

3.2 Access Controls

Role-based access control ensures only authorized personnel can access sensitive laboratory data.

3.3 Audit Trails

Comprehensive logging of all data access and modifications for compliance and security monitoring.

4. Your Rights

4.1 Data Access

You have the right to request a copy of all personal data we hold about you and your organization.

4.2 Data Correction

You can request corrections to any inaccurate personal information in your account.

4.3 Data Deletion

You may request deletion of your personal data, subject to regulatory retention requirements.

5. Data Sharing & Third Parties

5.1 No Sale of Data

We never sell, rent, or trade your personal information or laboratory data to third parties.

5.2 Service Providers

We may share limited data with trusted service providers who assist in platform operations, under strict confidentiality agreements.

5.3 Legal Requirements

We may disclose information when required by law, regulation, or legal process.

6. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: contact@EqasOnline.com

Phone: +91 8475060400

Address: Bengaluru, India